FAQ: Frequently Asked Questions

Here, you will find answers to all your questions

  • General Questions

    • How may I use my points?

      • First, register your card online
      • Once registered, present your card at any participating location to earn points with every purchase, which you can later use to pay for a portion of your meal!
      • You can also win items at participating locations of the following brands: Thai Express, Sushi shop, Valentine, La Crémière.
    • Where can I get a card?

    • How much are my points worth?

    • How can I edit my profile info on my account?

      • Log into your account, and then click on “profile” where you will be able to manage all your account information.
  • My card isn’t working or is lost.

  • I need to add a transaction, how do I do this?

    • You can add a transaction to your card by finding a card at a participating locationfilling out the add transaction form. You must provide a photo of the receipt for this purchase in order for us to add the points.
  • How do I transfer my points to a new card?

  • Why can’t I redeem my points? OR I am unable to redeem my points, why is this happening?

    • To redeem points, your card must be registered and your profile information must be complete. You can register your card here

If you are registered and are still experiencing difficulties, give us all the details by clicking here